At the end of the day, that rude customer is not coming home with you nor are they paying your bills so their opinions of you really don't matter.Online reviews are becoming the new word of mouth. It's hard to still serve an order with a smile after being verbally abused, but if you are able to do so then that person will have a slightly better day and may even act better towards you. People constantly take out their frustrations on fast food and retail workers because they know there is little to no backlash. Question: Regarding working in fast food, what if It gets to a point of being called a moron or being cursed at? Even though I’m trying my best is this normal in a fast food working environment?Īnswer: Unfortunately, that is pretty commonplace.
#HANDLE A RESTAURANT RUSH PROFESSIONAL#
Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters. This article is accurate and true to the best of the author’s knowledge. If you have any tips or tricks to share, please leave a comment! I know most of you are probably tired of hearing, "It's okay to make mistakes," but it really is okay.ĭoing these things will help your shift go by, and even help you not dread going to work (as bad, anyway). Mistakes are an opportunity to learn, and you should never be ashamed of learning. Even your general manager made mistakes, especially when they were just starting. Accept that everyone in there has made a mistake, and probably felt the way you do. You may even think that you've failed as an employee. This greatly helps your chances of moving up in the company, because really, why are you working there if you aren't trying to advance yourself within the organization? Learn to Accept Failure
While you may dislike certain duties more than others, and while you may even be assigned to the ones you dislike more than the ones you like, your managers will still be proud of you and want you to work more. The more positions you know, the more valuable you are to the company. You will never progress in the company if you just stick to one place.Ī lot of managers will probably be eager to teach you a new place, provided you are a hard-worker and at least mildly good at the station they usually assign you.
#HANDLE A RESTAURANT RUSH HOW TO#
It's good to know how to work a lot of the machines or do certain duties above and beyond what they originally taught you. There are many positions in a fast-food restaurant. Never use your co-workers for your personal gain, as everyone can see that, and no one will want to work around someone who is like that. It's not fair for them to cover for you, and then you tell them that you don't want to work that day. But if the need arises, you should always repay them by covering their shift in turn. If something comes up, say a death in the family or another event that you need to take off for, then a co-worker you are friends with is more likely to cover your shift. If you are, then that's great! But that's not possible for most people, especially those who work for larger restaurants. I'm also not saying to befriend everyone. But it gets very lonely when you have no one to talk to or help you during your shift. They don't have to become your best friend or even someone you hang out with every weekend.
I cannot tell you how important it is to have friends in your workplace. Even if it does, you still get to clock out eventually. Is there something you can help them with to move the production along quicker? Salt the fries, make their drinks, or even help make some burgers. Maneuvering around them is essential to being speedy. Do they give the drinks out first? Put the burger in a certain place? I'm sure your fry person is getting tired of you bumping into them while you reach for that small fry. This coming from someone who is a cashier, learn the patterns of your co-workers.
Other than dealing with products on hold, learning to work around and with your co-workers is invaluable.
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